General

This is the privacy policy of Kitchen Architecture Ltd.

It is Kitchen Architecture’s policy to ensure that customer information is kept private and secure at all times and treated in the strictest of confidence. We do not sell or share any information gathered about clients to any parties not related to services connected with their enquiry.

Please read the following privacy policy to understand how we collect and use your personal data, for example when you contact us, visit one of our websites, or purchase products and services.

Whenever you give us personal data, its collection and use will be in accordance with this privacy policy.

What personal data do we collect?

We may collect personal data such as your name, company, address, telephone number, mobile number and email address.

How do you use my personal data?

If you provide personal data to us, we will collect that information and use it for the purposes for which you have provided it and in accordance with this privacy policy.

Lawful Basis for Processing Data

In most cases Kitchen Architecture will be acting as the controller of your personal data and we use the principle of legitimate interest as the lawful basis of processing.

This means we have a genuine and legitimate reason to hold your data and in doing, we do not harm any of your rights and freedoms.

Where we use data we carefully consider any potential impact on you and your rights. We also ensure we have controls in place so if you ask us to stop processing your data for any purpose we can respect this request.

Account management

If you obtain products or services from us, we may use your contact details for the purposes of:

(i) internally provide training, client support and account management;

(ii) order processing and billing;

(iii) maintaining our company accounts and records.

Marketing

All marketing emails that we send to you will follow the email guidelines described below.

We use a third-party provider, Mailchimp, to deliver e-mail messages on our lists. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our mailings.

You have the right to ask us not to process your personal data for marketing purposes, but if you do so, we may need to share your contact information with third parties for the limited purpose of ensuring that you do not receive marketing communications from them on our behalf.

Events

If you attend an event run by Kitchen Architecture we will gather personal information as part of the registration process. This information may be used to track event attendance, relay any details before, during or after the event, gather feedback, and for future communications with you, in accordance with this policy.

Some events may have a photographer and/or videographer present and the content they create may be shared publicly. If you do not wish to appear in any photos or videos that may be used by Kitchen Architecture, please let us know by contacting marketing@kitchenarchitecture.co.uk

Email communications

We adhere to the following guidelines in relation to our email communications:

emails will clearly identify us as the sender;

emails sent to you for marketing purposes will include an option to unsubscribe from future email messages;

you may unsubscribe from all mailing lists, with the exception of any emails regarding legal notices, invoicing, or license renewals;

any third parties who send emails on our behalf will be required to comply with legislative requirements on unsolicited emails and the use of personal data;

If you no longer want to receive email or other communication from individuals at Kitchen Architecture then you can make this request directly to the person contacting you, via the ‘unsubscribe’ directions or by contacting privacy@kitchenarchitecture.co.uk

We send emails from a number of different domains in both plain text and HTML email formats. Emails are usually sent using sender email address: @kitchenarchitecture.co.uk

If you receive an email which claims to come from us but does not use these domains, or if you are suspicious that an email may not be approved by us, then please send a copy of the email to ITsecurity@kitchenarchitecture.co.ukso we can investigate.

Phone communications

Kitchen Architecture's employees may contact existing customers and other organisations for the purpose of discussing interests.

If you no longer want to receive these calls we can add you to our do not call list, this can be requested over email, phone to the person contacting you, or by sending an email to privacy@kitchenarchitecture.co.uk

Social Media communications

We use a third-party provider, Hootsuite, to manage our social media interactions.  If you send us a private or direct message via social media the message will be stored by Hootsuite for three months. It will not be shared with any other organisations.

Browsing our website 

When someone visits our Website, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

A cookie is a piece of text that gets entered into the memory of your browser by a website, allowing the website to store information on your machine and later retrieve it. We use cookies to ensure that we give you the best experience on our website, to view our cookie policy in full, click here.

With whom might we share your personal data?

Kitchen Architecture provide products and services from partners with global operations. Personal data for which we are a controller may be used, processed or stored anywhere in the world, including countries outside the EEA. We will ensure that any international transfers of data are in compliance with applicable data protection legislation.

We may also pass your personal data to suppliers, service providers, subcontractors, agents, distributors, vendors and other partners, some of whom may be located outside the EEA, in order to provide you with the information, products and services that you requested or otherwise for the purposes described in this privacy policy.

In the event that we receive requests from government departments, agencies or other official bodies, we will only disclose your information if, and to the extent that we believe we are legally required to do so, (for example, but without limitation, upon receipt of a court order, warrant, subpoena or equivalent).

Except as set out above, we will not disclose your personal data save where we need to do so in order to enforce our rights.

Links

This privacy policy applies to personal data collected by us. If an email or Site contains links to a third party site, please be aware that we are not responsible for the content or privacy practices of such site. We encourage our users to be aware when they leave our site, and to read the privacy policy of other sites that collect personal data.

Security

We endeavour to hold all personal data securely in accordance with our internal security procedures and applicable law.

Unfortunately, no data transmission over the Internet or any other network can be guaranteed as 100% secure. As a result, while we strive to protect your personal data, we cannot ensure and do not warrant the security of any information you transmit to us, and this information is transmitted at your own risk.

Your Individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

the right to be informed;

the right of access;

the right to rectification;

the right to erasure;

the right to restrict processing;

the right to data portability;

the right to object; and

the right not to be subject to automated decision-making including profiling.

Kitchen Architecture Ltd is registered with the ICO under reference ZA270398.

Contact

This is the website of Kitchen Architecture Ltd a company registered in England and Wales under company number 04389240 whose registered office is at Kitchen Architecture Ltd, Kitchen Architecture Ltd, Brasenose Farm, Brasenose Driftway, Off Eastern-by-pass, Oxford, OX4 2QZ and whose VAT registration number is GB 784 4156 07.

If you want to request any information about your personal data or believe that we are holding incorrect personal data on you, please contacting us on +44 (0)1865 426 990, or by emailing Kitchen Architecture at privacy@kitchenarchitecture.co.uk using the subject “Security and Privacy Enquiry” 

Notification of changes

This privacy policy was last updated on 24 May 2018. We reserve the right to amend or vary this policy at any time and the revised policy will apply from the date posted on the site. You accept that by doing this, we have provided you with sufficient notice of the amendment or variation.

Kitchen Architecture Legal

Disclaimer: Any information about our products and services provided on the website is for general information only. Although care is taken to ensure that the information is accurate and up to date, we cannot accept any responsibility for mistakes or omissions.

Kitchen Architecture Ltd
145-149 Lower Richmond Rd
Putney
London, SW15 1EZ
t +44 (0) 208 785 1960

Registered office:
Kitchen Architecture Ltd
Brasenose Farm
Brasenose Driftway
Off Eastern-by-pass
Oxford, OX4 2QZ
t +44 (0) 1865 426990

Kitchen Architecture Ltd
The Farmouse, The Colony
Altrincham Road
Wilmslow
Cheshire, SK9 4LY
t +44 (0) 1625 544 890

info@kitchenarchitecture.co.uk

bulthaup oxford, bulthaup putney, and bulthaup wilmslow are trading names of Kitchen Architecture Ltd.

Registered Office: Kitchen Architecture Ltd, Brasenose Farm, Brasenose Driftway, Off Eastern-by-pass, Oxford, OX4 2QZ
Registered Company No. 04389240. 
Registered in England and Wales.
VAT registered in the UK number: 784 4156 07